Fujifilm Web Museum & Shop

Fujifilm Corporation Website Privacy Policy

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1.Scope of Privacy Policy

(a) Data covered by this policy

This privacy policy applies to information (e.g. name, address, date of birth, gender, telephone number, e-mail address) provided by users through web pages operated and managed by Fujifilm Corporation with a URL beginning "http://fujifilmmuseum.com".

(b) Special priority items

Some of the individual contents provided on this site contain statements of rules about the handling of personal information that differ from those of this privacy policy. In such cases, these individual rules take priority over the privacy policy.

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2.Handling of Personal Information

(a) Collection of personal information

  1. (i) In principle, users can view this site without revealing any personal information. However, some actions, such as product purchases, applications for services, user registration, or inquiries to Fujifilm, require users to provide personal information.
  2. (ii) This website collects visitor access data, such as which pages visitors view and which sites they accessed the site from. The purpose of this is to improve the usability of the site, and no information is collected in this process that could be used to identify individual visitors. Nor are individual visitors identified during the analysis of this data.

(b) Use of personal information

  1. (i) When receiving personal information from visitors to this website, we will clearly state the purpose(s) for which the information will be used, except where this is self-evident.
  2. (ii) The personal information provided by visitors will be used only for the stated purpose(s), except where permitted under applicable laws and regulations regarding personal data protection.

(c) Provision of personal information

Fujifilm will not disclose or provide the personal information provided by visitors to third parties, except in the following cases.

  1. (i) If the visitor has given prior permission.
  2. (ii) If necessary when commissioning work to Fujifilm Group companies or other partner companies.
  3. (iii) If Fujifilm judges that it would be appropriate for a Fujifilm Group company to provide Fujifilm products and services in response to an inquiry from a visitor.
  4. (iv) If disclosing the name, address, and credit card number of a visitor to a financial institutions, etc. to settle payments for products ordered or services used by the visitor.
  5. (v) If providing personal information to an entity taking over the website's operation following a corporate merger, division, transfer, or related reason.
  6. (vi) If requested to disclose personal information for legal or regulatory reasons.
  7. (vii) If it is necessary to disclose personal information as an emergency measure to protect a person’s life or human rights.
  8. (viii) If cooperating with legally based requests from public institutions, such as judicial organs or the police.

(d) Management of personal information

The New Business Development Division of Fujifilm Corporation will manage personal information provided by customers in a responsible and appropriate manner and will prevent loss, theft, tampering, leakage, and other such incidents.

(e) Viewing, changing, and deleting personal information

  1. (i) Questions and inquiries regarding viewing, changing, and deleting personal information will be handled by the Fujifilm liaison indicated when the personal information was received from the customer.
  2. (ii) If you are unsure of the Fujifilm liaison, please contact the Fujifilm Web Museum Customer Service Center (or Customer Communication Center).

Fujifilm Web Museum Customer Service Center
Tel: 03-6271-3358 Lines open Monday to Friday, 11:00 to 20:00
(Closed for New Year, O-bon [mid-August], and Golden Week [April 29 to May 5] holidays)

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3. Personal Information of Visitors Age 16 and Under

Visitors 16 years of age and younger should obtain permission from their parents or guardians before submitting personal information.

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4. Use of SSL

(a) The forms on this website for receiving personal information from visitors use Secure Sockets Layer (SSL) encryption to ensure that no third party can access transmitted information.

(b) In addition to forms using SSL, in some cases forms that do not use SSL are available for visitors whose browsers are not compatible with SSL encryption. When using these forms, please be aware that the lack of encryption means that there is the possibility that a third party could acess the information illicitly.

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5. Use of Cookies

(a) Cookies are a technology used to store information about a visitor’s use of a website on his or her computer, in order to make the website more convenient for the user to reaccess later. This website uses cookies for the following purposes through a method that ensures visitors cannot be identified:

  1. (i) To enable visitors to use the “Save password” function when inputting their ID and password.
  2. (ii) To analyze visitors’ access to the site in order to improve usability and identify the cause of any problems on the site.

(b) By changing your browser settings, you can disable cookies or display a warning on your screen before a cookie is created. However, please be aware that if you disable cookies, you may not be able to use some of the services provided on this website.

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6. Linked Websites

This privacy policy does not apply to other websites linked to from this site. For information on how these websites handle personal information, please refer to the privacy policy of the relevant website.

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7. Legal Compliance

In handling information provided by customers, Fujifilm complies with all laws and regulations covering the protection of personal information.

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8. Revisions to This Privacy Policy

Fujifilm continuously reviews its efforts to protect personal information and may revise this privacy policy as necessary to improve data protection.

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9. Inquiries about This Privacy Policy

Please direct inquiries regarding this privacy policy to the Fujifilm Web Museum Customer Service Center.


Fujifilm Web Museum Customer Service Center
Tel: 03-6271-3358 Lines open Monday to Friday, 11:00 to 20:00
(Closed for New Year, O-bon [mid-August], and Golden Week [April 29 to May 5] holidays)

Last updated on March 26, 2007
Fujifilm Corporation